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Twelva support

Contact support

Get help with your account, credits or workspace. You can also send product feedback or ask about a partnership.

A little help from our team.

Talk to the Twelva team about your account or your work.

Contact support

Choose a topic

Choose a topic to open an email with the subject already filled in. You review and send it yourself.

Using the studio

A question about conversations, creations, projects or a task that needs attention.

Include the page, task name and what you expected to happen.Open email

Account & credits

Help with signing in, a credit balance or a receipt you want to understand.

Include your account email and any relevant receipt reference.Open email

Ideas & feedback

Suggest a feature or report a problem with your workflow.

Describe the task and how the change would help.Open email

Partnerships

Questions about partnerships, brand use or working with TwelveBirds AI Labs.

Introduce yourself and share a short outline of your idea.Open email

Please don’t send passwords, payment-card details or sensitive source files in your first email.

Visit the help center