Understand your credits

Start with Usage & credits

Usage & credits shows your current balance and recent additions, usage and refunds. Open a receipt to see the available model, token, credit-expiry and reference details. You can filter the activity and export the displayed rows as CSV.

Starting credits are a one-time allowance. Linking a guest workspace to an account does not create another starting allowance.

An estimate is a starting point

Conversation estimates depend on the model and the request. The final amount can change with the response. Images, videos, website tools and follow-up steps can use credits in addition to the conversation.

Choose the model and review the estimate before sending. If a reliable price is unavailable, the request cannot start.

Reserved credits and refunds

A task may reserve credits while it is working. Once usage is confirmed, the balance is adjusted. Refunds appear when they have been confirmed, so a failed task does not always mean the refund has already completed.

Open Tasks if work needs attention. Review its status before trying again; a retry can be a new generation with its own cost.

Plans and checkout availability

Check current availability in Usage & credits. If a plan or credit top-up is marked Not connected or Unavailable, checkout is not open for that option.

When payment is available, checkout opens in Stripe. Credits appear after payment confirmation. Returning to the workspace from checkout alone does not confirm that a payment succeeded.

For allowances with an expiry, check the receipt. A refund restores the original allowance and its original expiry.